Warranty Assurance at i40 Truck Parts
At i40 Truck Parts, we're dedicated to the quality and dependability of our used heavy-duty truck parts. Our commitment to your satisfaction extends to providing transparent and comprehensive warranty terms for your confidence in every purchase.
Warranty Coverage: Most of our products come with a 30-day warranty, effective from the date of purchase. This warranty encompasses defects in materials and workmanship under normal use and service, assuring you of the durability of your investment in our truck parts.
Warranty Exclusions: While our warranty is broad, certain exclusions apply, including damage from accidents, misuse, or negligence, alterations, modifications, and normal wear and tear.
Making a Warranty Claim: If you encounter a covered issue, follow these steps:
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Contact Us:
- Reach our customer service team at support@i40truckparts.com or call (828) 882-9190.
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Provide Information:
- Have your order number and issue details ready, including any necessary documentation.
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Evaluation:
- Our team will assess the claim and guide you through the process, which may involve returning the defective part.
Shipping Costs: While the warranty covers replacement or repair, shipping costs for returning the item are the customer's responsibility. We do not cover shipping fees for warranty claims.
Terms and Conditions:
- Warranty coverage is non-transferable and applies only to the original purchaser.
- The warranty is void if the product is installed by an unauthorized party.
- i40 Truck Parts reserves the right to repair or replace the defective part at its discretion.
Thank you for choosing i40 Truck Parts. Our warranty reflects our commitment to providing reliable and quality used heavy-duty truck parts. For any questions or assistance, feel free to contact us.